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UK Facilities Management Market Research Report
July 2008

TABLE OF CONTENTS

1. EXECUTIVE SUMMARY 1

2. INTRODUCTION 4
2.1 Definitions 5
2.2 Methodology 6
2.3 Abbreviations 6
2.4 Market Positioning 7
2.5 UK Economy 7
2.6 Market Factors 13

3. MARKET SIZE AND TRENDS 15
3.1 Chapter Summary 16
3.2 Potential Market Size 17
3.3 Market Segmentation 18
3.4 Market Trends 24
3.5 Seasonality of Sales 28
3.6 Regional Sales 32

4. INDUSTRY STRUCTURE 35
4.1 Chapter Summary 36
4.2 Industry Development 36
4.3 Company Profiles 37
4.3.1 Alfred McAlpine 38
4.3.2 Amey 41
4.3.3 Aramark 44
4.3.4 WS Atkins 46
4.3.5 Capita Business Services 49
4.3.6 Carillion Services 50
4.3.7 Davis Service Group 52
4.3.8 Emcor Group (UK) 54
4.3.9 Haden Young 56
4.3.10 Kellogg Brown & Root 58
4.3.11 Honeywell Control Systems 60
4.3.12 Interserve (Facilities Management) 61
4.3.13 ISS Facilities Services 63
4.3.14 Johnson Controls Facilities 65
4.3.15 Mitie Group 68
4.3.16 OCS Group 70
4.3.17 Carillion Services 2006 (formerly Mowlem Services) 71
4.3.18 Resource (UK) (formerly Carillion Pall Mall) 73
4.3.19 Rentokil Initial 74
4.3.20 Serco 77
4.3.21 Skanska Rashleigh Weatherfoil 80
4.3.22 Sodexho 82
4.3.23 Staveley Industries 86

5. DEMAND STRUCTURE 89
5.1 Chapter Summary 90
5.2 Building & Construction 91
5.3 Construction Repair & Maintenance 92
5.4 Electricity Generating 101
5.5 Railways 104
5.6 Road Building 106
5.7 Water Supply 109
5.8 Sewage Disposal 118

6. FORECAST 121
6.1 Chapter Summary 122
6.2 Potential Market Size 122
6.3 Market Segmentation 134
6.4 Industry 135

7. FURTHER SOURCES & CONTACTS 136
7.1 Trade Associations 137
7.2 Trade Magazines 137
7.3 Trade Exhibitions 139

 

LIST OF TABLES

1: UK Potential Market for Facilities Management, 2003-2007 17
2: Segmentation of the UK Market for Facilities Management, by Type of Contract,
2003-2007 19
3: Proportional Changes in the Segmentation of the UK Market for Facilities Management,
by Type of Contract, 2003-2007 20
4: Segmentation of the UK Market for Contracted Out Facilities Management, by Service,
2007 21
5: Support Services Provided by Catering Contractors, 2006 23
6: Seasonality of Public Housing Repair & Maintenance Output, 2003-2007 29
7: Seasonality of Private Housing Repair & Maintenance Output, 2003-2007 29
8: Seasonality of Civil Engineering Output in the Electricity Sector, 2003-2007 30
9: Seasonality of Civil Engineering Output in the Railways Sector, 2003-2007 30
10: Seasonality of Civil Engineering Output in the Roads Sector, 2003-2007 31
11: Seasonality of Civil Engineering Output in the Water Sector, 2003-2007 31
12: Seasonality of Civil Engineering Output in the Sewerage Sector, 2003-2007 32
13: Regional Housing Repair & Maintenance Output, 2003-2007 32
14: Regional Public Non-residential Repair & Maintenance Output, 2003-2007 33
15: Regional Private Non-residential Repair & Maintenance Output, 2003-2007 34
16: Financial Analysis of Carillion AM (formerly Alfred McAlpine), 2002-2006 40
17: Key Financial Ratios for Carillion AM (formerly Alfred McAlpine), 2002-2006
40
18: Financial Analysis of Amey, 2000-2004 42
19: Key Financial Ratios for Amey, 2000-2004 43
20: Financial Analysis of Amey UK, 2004-2007 43
21: Turnover Analysis of Amey UK, by Segment, 2007 44
22: Key Financial Ratios for Amey UK, 2004-2007 44
23: Financial Analysis of Aramark, 2003-2007 45
24: Key Financial Ratios for Aramark, 2003-2007 46
25: Financial Analysis of WS Atkins, 2003-2007 48
26: Key Financial Ratios for WS Atkins, 2003-2007 48
27: Financial Analysis of Capita Business Services, 2002-2006 49
28: Key Financial Ratios for Capita Business Services, 2002-2006 50
29: Financial Analysis of Carillion Services, 2002-2006 51
30: Key Financial Ratios for Carillion Services, 2002-2006 52
31: Financial Analysis of The Davis Service Group, 2003-2007 53
32: Key Financial Ratios for The Davis Service Group, 2003-2007 53
33: Financial Analysis of Emcor Group (UK), 2002-2006 55
34: Key Financial Ratios for Emcor Group (UK), 2002-2006 56
35: Financial Analysis of Haden Young, 2003-2007 57
36: Key Financial Ratios for Haden Young, 2003-2007 58
37: Financial Analysis of Kellogg Brown & Root, 2002-2006 59
38: Key Financial Ratios for Kellogg Brown & Root, 2002-2006 59
39: Financial Analysis of Honeywell Control Systems, 2002-2006 60
40: Key Financial Ratios for Honeywell Control Systems, 2002-2006 61
41: Financial Analysis of Interserve (Facilities Management), 2002-2006 62
42: Key Financial Ratios for Interserve (Facilities Management), 2002-2006 62
43: Financial Analysis of ISS Facility Services, 2002-2006 64
44: Key Financial Ratios for ISS Facility Services, 2002-2006 65
45: Financial Analysis of Johnson Controls Facilities, 2001-2005 65
46: Key Financial Ratios for Johnson Controls Facilities, 2001-2005 66
47: Financial Analysis of Johnson Controls, 2002-2006 67
48: Key Financial Ratios for Johnson Controls, 2002-2006 67
49: Financial Analysis of Mitie Group, 2004-2008 69
50: Key Financial Ratios for Mitie Group, 2004-2008 69
51: Financial Analysis of the OCS Group, 2003-2007 70
52: Key Financial Ratios for OCS Group, 2003-2007 71
53: Financial Analysis of Carillion Services 2006, 2002-2006 72
54: Key Financial Ratios for Carillion Services 2006, 2002-2006 72
55: Financial Analysis of Resource (United Kingdom), 2002-2006 73
56: Key Financial Ratios for Resource (United Kingdom), 2002-2006 74
57: Financial Analysis of Rentokil Initial 1927, 2000-2004 75
58: Key Financial Ratios for Rentokil Initial 1927, 2000-2004 76
60: Key Financial Ratios for Rentokil Initial, 2004-2007 77
61: Financial Analysis of Serco, 2003-2007 79
62: Key Financial Ratios for Serco, 2003-2007 79
63: Financial Analysis of Skanska Rashleigh Weatherfoil, 2002-2006 81
64: Key Financial Ratios for Skanska Rashleigh Weatherfoil, 2002-2006 82
65: Financial Analysis of Sodexo, 2003-2007 83
66: Key Financial Ratios for Sodexo, 2003-2007 84
67: Financial Analysis of Sodexo Healthcare Services, 2003-2007 84
68: Key Financial Ratios for Sodexo Healthcare Services, 2003-2007 85
69: Financial Analysis of Sodexo Education Services, 2003-2007 85
71: Financial Analysis of Staveley Industries, 2002-2006 87
72: Key Financial Ratios for Staveley Industries, 2002-2006 88
73: Construction Output in Great Britain, by Type, 2003-2007 91
74: Analysis of Repair & Maintenance Output in Great Britain, 2003-2007 93
75: Pathfinder Funding Allocations, 2002-2008 97
76: Analysis of Repair & Maintenance Output in the Public Housing Sector in Great
Britain, 2003-2007 98
77: Analysis of Repair & Maintenance Output in the Private Housing Sector in Great
Britain, 2003-2007 99
78: Analysis of Repair & Maintenance Output in the Public Non-Residential Sector in
Great Britain, 2003-2007 100
79: Analysis of Repair & Maintenance Output in the Private Non-Residential Sector in
Great Britain, 2003-2007 100
80: UK Capital Expenditure by the Electricity Generating Industry, 2002/03-2006/07 103
81: Government Support to the Rail Industry in Great Britain, 2002/03-2006/07 105
82: Rail Infrastructure in Great Britain, 2002/03-2006/07 106
83: Analysis of Public Road Infrastructure in Great Britain, by Type of Road, 2006 107
84: New Construction and Improvements of Roads, 2002/03-2006/07 108
85: Civil Engineering New Road Construction Output in Great Britain, 2003-2007 108
86: Public and Private Civil Engineering Construction Output In the Roads Sector,
2003-2007 109
87: Analysis of Water Related Capital Expenditure, by Water and Sewerage Companies
in England and Wales, 2002/03-2006/07 110
88: Analysis of Sewerage Related Capital Expenditure in England and Wales, by
Company, 2002/03-2006/07 112
89: Total Industry Leakage, 2002/03-2006/07 113
90: Water Leakage Levels, by Company, 2002/03- 2006/07 114
91: Water Leakage Levels, by Company, 2007/08- 2009/10 115
92: Analysis of Scottish Water Capital Expenditure on Water and Sewerage Services,
2003/04-2006/07 117
93: Water Related Capital Expenditure in Northern Ireland, by Type, 2002/03-2006/07 117
94: Development of the Civil Engineering Construction Output by the Sewerage Industry
in the UK, 2003-2007 119
95: Public and Private Civil Engineering Construction Output by the Sewerage Industry,
2003-2007 119
96: Forecast Repair & Maintenance Construction Output in Great Britain, 2008-2012 123
97: Forecast Repair & Maintenance Construction Output in Great Britain, by Type,
2008-2012 123
98: Forecast Power Generation Share by Fuel Type, 2007/2008-2016/2017 125
99: Forecast UK Capital Expenditure of the Electricity Generating Industry,
2007/08-2011/12 126
100: Highways Agency Indicative Budget, 2007-08 127
101: Forecast Local Transport Funding by Central Government, 2005/06-2007/08 128
102: Local Transport Funding by Central Government, 2005/06-2007/08 128
103: Forecast Civil Engineering Construction Output for the Roads Sector, 2008-2012 129
104: Forecast Civil Engineering Output for the Water Sector, 2008-2012 131
105: Forecast Civil Engineering Output for the Sewerage Sector, 2008-2012 132
106: Forecast UK Potential Market for Facilities Management, 2008-2012 133
107: Forecast Segmentation of the UK Market for Facilities Management, by Type of
Contract, 2008-2012 134

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