TABLE OF CONTENTS
1. EXECUTIVE SUMMARY 1
2. INTRODUCTION 5
2.1 Definitions 6
2.2 Methodology 7
2.3 Abbreviations 7
2.4 Market Positioning 8
2.5 UK Economy 9
2.6 Market Factors 16
3. MARKET SIZE AND TRENDS 19
3.1 Chapter Summary 20
3.2 Potential Market Size 21
3.3 Market Segmentation 23
3.4 Market Trends 31
3.5 Seasonality of Sales 36
3.6 Regional Sales 40
4. INDUSTRY STRUCTURE 44
4.1 Chapter Summary 45
4.2 Industry Development 45
4.3 Structure by Employment 47
4.4 Structure by Turnover 48
4.5 Company Profiles 49
4.5.1 Carillion AM (formerly Alfred McAlpine) 49
4.5.2 Amey 53
4.5.3 Aramark 56
4.5.4 WS Atkins 58
4.5.5 Capita Business Services 62
4.5.6 Carillion Services 64
4.5.7 Carillion Services 2006 (formerly Mowlem Services) 67
4.5.8 Davis Service Group 69
4.5.9 Emcor Group (UK) 70
4.5.10 Balfour Beatty Engineering Services (formerly Haden Young) 73
4.5.11 Kellogg Brown & Root 74
4.5.12 Honeywell Control Systems 76
4.5.13 Integral UK 78
4.5.14 Interserve (Facilities Management) 81
4.5.15 ISS Facility Services 83
4.5.16 Johnson Controls 86
4.5.17 Mitie Group 87
4.5.18 OCS Group 90
4.5.19 Resource (UK) (formerly Carillion Pall Mall) 92
4.5.20 Rentokil Initial 94
4.5.21 Serco 97
4.5.22 Skanska Rashleigh Weatherfoil 100
4.5.23 Sodexo 102
5. DEMAND STRUCTURE 108
5.1 Chapter Summary 109
5.2 Building & Construction 110
5.3 Construction Repair & Maintenance 112
5.4 Electricity Generating 122
5.5 Railways 128
5.6 Road Building 130
5.7 Water Supply 133
5.8 Sewage Disposal 142
6. FORECAST 146
6.1 Chapter Summary 147
6.2 Potential Market Size 147
6.3 Market Segmentation 163
6.4 Industry 164
7. FURTHER SOURCES & CONTACTS 166
7.1 Trade Associations 167
7.2 Trade Magazines 167
7.3 Trade Exhibitions 170
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LIST OF TABLES
1: UK Potential Market for Facilities Management, 2005-2009 23
2: Segmentation of the UK Market for Facilities Management, by Type of Contract,
2005-2009 24
3: Proportional Changes in the Segmentation of the UK Market for Facilities Management, by Type of Contract, 2005-2009 26
4: Segmentation of the UK Market for Contracted Out Facilities Management, by Service,
2009 28
5: Support Services Provided by Food and Service Management Companies as Part of
Catering Contract, 2006 and 2007 29
6: Seasonality of Public Housing Repair & Maintenance Output, 2004-2008 37
7: Seasonality of Private Housing Repair & Maintenance Output, 2004-2008 37
8: Seasonality of Civil Engineering Output in the Electricity Sector, 2004-2008 38
9: Seasonality of Civil Engineering Output in the Railways Sector, 2004-2008 38
10: Seasonality of Civil Engineering Output in the Roads Sector, 2004-2008 39
11: Seasonality of Civil Engineering Output in the Water Sector, 2004-2008 39
12: Seasonality of Civil Engineering Output in the Sewerage Sector, 2004-2008 40
13: Regional Housing Repair & Maintenance Output, 2005-2009 41
14: Regional Public Non-residential Repair & Maintenance Output, 2005-2009 42
15: Regional Private Non-residential Repair & Maintenance Output, 2005-2009 43
16: Analysis of the Changes in the Structure of the Combined Facilities Support Activities
Industry, 2009 47
17: Analysis of the Employment Structure of the Combined Facilities Support Activities Industry, 2009 48
18: Analysis of the Financial Structure of the Combined Facilities Support Industry Sector,
2009 48
19: Financial Analysis of Carillion (AM), 2003-2007 52
20: Key Financial Ratios for Carillion (AM), 2003-2007 52
21: Financial Analysis of Amey UK, 2004-2008 55
22: Turnover Analysis of Amey UK, by Division, 2008 55
23: Key Financial Ratios for Amey UK, 2004-2008 56
24: Financial Analysis of Aramark, 2004-2008 57
25: Key Financial Ratios for Aramark, 2004-2008 58
26: Financial Analysis of WS Atkins, 2005-2009 61
27: Key Financial Ratios for WS Atkins, 2005-2009 62
28: Financial Analysis of Capita Business Services, 2004-2008 63
29: Key Financial Ratios for Capita Business Services, 2004-2008 63
30: Financial Analysis of Carillion Services, 2004-2008 66
31: Key Financial Ratios for Carillion Services, 2004-2008 67
32: Financial Analysis of Carillion Services 2006, 2003-2007 68
33: Key Financial Ratios for Carillion Services 2006, 2003-2007 68
34: Financial Analysis of The Davis Service Group, 2004-2008 69
35: Key Financial Ratios for The Davis Service Group, 2004-2008 70
36: Financial Analysis of Emcor Group (UK), 2004-2008 72
37: Key Financial Ratios for Emcor Group (UK), 2004-2008 72
38: Financial Analysis of Balfour Beatty Engineering Services, 2003-2007 73
39: Key Financial Ratios for Balfour Beatty Engineering Services, 2003-2007 74
40: Financial Analysis of Kellogg Brown & Root, 2003-2007 75
41: Key Financial Ratios for Kellogg Brown & Root, 2003-2007 76
42: Financial Analysis of Honeywell Control Systems, 2004-2008 77
43: Key Financial Ratios for Honeywell Control Systems, 2004-2008 78
44: Financial Analysis of Integral UK, 2005-2007 80
45: Key Financial Ratios for Integral UK, 2005-2008 80
46: Financial Analysis of Interserve (Facilities Management), 2004-2008 82
47: Key Financial Ratios for Interserve (Facilities Management), 2004-2008 83
48: Financial Analysis of ISS Facility Services, 2004-2008 85
49: Key Financial Ratios for ISS Facility Services, 2004-2008 85
50: Financial Analysis of Johnson Controls, 2004-2008 86
51: Key Financial Ratios for Johnson Controls, 2004-2008 87
52: Financial Analysis of MITIE Group, 2005-2009 89
53: Key Financial Ratios for MITIE Group, 2005-2009 90
54: Financial Analysis of the OCS Group, 2005-2009 91
55: Key Financial Ratios for OCS Group, 2005-2009 92
56: Financial Analysis of Resource (United Kingdom), 2003-2008 93
57: Key Financial Ratios for Resource (United Kingdom), 2003-2008 94
58: Financial Analysis of Rentokil Initial, 2004-2008 95
59: Financial Analysis of Rentokil Initial, by Business Segment, 2007 and 2008 96
60: Key Financial Ratios for Rentokil Initial, 2004-2008 97
61: Financial Analysis of Serco, 2004-2008 99
62: Key Financial Ratios for Serco, 2004-2008 99
63: Financial Analysis of Skanska Rashleigh Weatherfoil, 2003-2007 101
64: Key Financial Ratios for Skanska Rashleigh Weatherfoil, 2003-2007 101
65: Financial Analysis of Sodexo, 2004-2008 103
66: Key Financial Ratios for Sodexo, 2004-2008 104
67: Financial Analysis of Sodexo Healthcare Services, 2004-2008 105
68: Key Financial Ratios for Sodexo Healthcare Services, 2004-2008 105
69: Financial Analysis of Sodexo Education Services, 2004-2008 106
70: Key Financial Ratios for Sodexo Education Services, 2004-2008 107
71: Construction Output in Great Britain, by Type, 2005-2009 111
72: Analysis of Repair & Maintenance Output in Great Britain, 2005-2009 113
73: Pathfinder Funding Allocations, 2005/06-2009/10 118
74: Analysis of Repair & Maintenance Output in the Public Housing Sector in Great Britain,
2005-2009 118
75: Analysis of Repair & Maintenance Output in the Private Housing Sector in Great Britain,
2005-2009 120
76: Analysis of Repair & Maintenance Output in the Public Non-Residential Sector in
Great Britain, 2005-2009 121
77: Analysis of Repair & Maintenance Output in the Private Non-Residential Sector in Great Britain, 2005-2009 122
78: UK Capital Expenditure by the Electricity Generating Industry, 2003/04-2007/08 127
79: Government Support to the Rail Industry in Great Britain, 2003/04-2007/08 128
80: Rail Infrastructure in Great Britain, 2003/04-2007/08 130
81: Analysis of Public Road Infrastructure in Great Britain, by Type of Road, 2007 131
82: New Construction and Improvements of Roads, Motorways and All Purpose Trunk Roads, 2003/04-2007/08 132
83: Civil Engineering New Road Construction Output in Great Britain, 2005-2009 132
84: Public and Private Civil Engineering Construction Output In the Roads Sector, 2005-2009 133
85: Analysis of Water Related Capital Expenditure, by Water and Sewerage Companies in England and Wales, 2003/04-2007/08 134
86: Analysis of Sewerage Related Capital Expenditure in England and Wales, by Company, 2003/04-2007/08 136
87: Total Industry Leakage, 2003/04-2007/08 137
88: Water Leakage Levels, by Company, 2003/04- 2007/08 138
89: Water Leakage Levels Targets, by Company, 2007/08- 2009/10 139
90: Analysis of Scottish Water Capital Expenditure on Water and Sewerage Services,
2003/04-2007/08 141
91: Water Related Capital Expenditure in Northern Ireland, by Type, 2002/03-2006/07 142
92: Civil Engineering Construction Output by the Sewerage Industry in Great Britain,
2005-2009 144
93: Public and Private Civil Engineering Construction Output by the Sewerage Industry,
2005-2009 144
94: Forecast Repair & Maintenance Construction Output in Great Britain, 2010-2014 148
95: Forecast Repair & Maintenance Construction Output in Great Britain, by Type, 2010-2014 149
96: Forecast Power Generation Share by Fuel Type, 2009/2010-2016/2017 151
97: Forecast UK Capital Expenditure of the Electricity Generating Industry, 2008/09-2012/13 151
98: Highways Agency Indicative Budget, 2009-10 153
99: Local Transport Capital Funding by Central Government, Outturn and Forecast 2006/07-2010/11 153
100: Local Transport Funding by Central Government, Outturn and Forecast, by Type,
2006/07-2010/11 155
101: Forecast Civil Engineering Construction Output for the Roads Sector, 2010-2014 156
102: Forecast Civil Engineering Output for the Water Sector, 2010-2014 159
103: Forecast Civil Engineering Output for the Sewerage Sector, 2010-2014 161
104: Forecast UK Potential Market for Facilities Management, 2010-2014 162
105: Forecast Segmentation of the UK Market for Facilities Management, by Type of Contract, 2010-2014 163
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